Refund Policy

We will refund you if your selected travel dates are not available. The property requires a selection of two travel date options and at least 30 days notice for a reservation. If you can't use this stay for an unforeseen reason it is fully transferable to other qualified parties. We can also extend the validity period of the stay if you request in writing before the expiry date. To request alterations, extension or refund simply use the contact form to let us know. We will respond within 24 hours during normal Australian business hours. (There’s a 4 hour time difference between Australia and Thailand)