FREQUENTLY ASKED QUESTIONS

Didn't answer your question? Contact us directly and we'll be glad to help you out.

Please CLICK HERE for more details about the featured properties and travel services in Thailand.

The deals we advertise are accommodation only, however at the time of booking your dates, please ask the booking agent for a quote for flights and they will offer you the best deal available.

Transfers to and from the airport will depend on the deal you have purchased. Please check exclusive inclusions for the deal and property you have purchased.

The check in time is generally 2PM local time.

You can extend your stay and the resort will be happy to offer you a discounted rate for the extra nights. You can talk to your booking agent for rates specific to the property you have selected.

The presentation applies at the Absolute resorts and is generally about 90 minutes where the resort will tell you about the options for vacation ownership. It is extremely low key and there is absolutely no obligation to buy or rent anything at all.

If you are unable to travel in the 2 years the deal is valid for, we can often extend the validity. After all we want you to travel and enjoy your holiday. Please contact our booking team for queries on extensions and we will be happy to help.

Yes, the deal can be transferred to eligible parties. There are usually no charges to transfer.

Yes, you can request for a change in date of travel. Our booking team will often be able to offer you other available dates for you to choose from. Depending on the property, there may be a small admin fee that applies.

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